We read every message that lands in the inbox. Use the form below — or email us directly — for editorial corrections, partnership inquiries and reader feedback. Please note that we cannot help with casino account issues, withdrawal disputes or game outcomes; those questions need to go to the operator’s own support team.
Email Us Directly
- Editorial / corrections: editorial@penaltyunlimited.uk
- Partnerships / advertising: partners@penaltyunlimited.uk
- Privacy / data requests: privacy@penaltyunlimited.uk
Response times: editorial — within 2 working days, partnerships — within 5 working days. Privacy and data requests are answered within the 30-day window required by UK GDPR.
Send a Message
What We Cannot Help With
- Casino account verification or KYC issues — contact the operator directly
- Withdrawal delays or disputes — escalate via the operator and, if needed, IBAS or the UK Gambling Commission
- Game outcomes or RNG complaints — these go to the game studio (InOut Games for Penalty Unlimited)
- Refund or chargeback requests — your bank or card issuer handles those
Press & Media
Journalists, podcasters and content creators are welcome to quote from our reviews with credit. For interviews with our analyst team or original commentary on the UK crash-game market, please email partnerships using the address above with “Press” in the subject line.