Contact Us

We read every message that lands in the inbox. Use the form below — or email us directly — for editorial corrections, partnership inquiries and reader feedback. Please note that we cannot help with casino account issues, withdrawal disputes or game outcomes; those questions need to go to the operator’s own support team.

Email Us Directly

Response times: editorial — within 2 working days, partnerships — within 5 working days. Privacy and data requests are answered within the 30-day window required by UK GDPR.

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What We Cannot Help With

  • Casino account verification or KYC issues — contact the operator directly
  • Withdrawal delays or disputes — escalate via the operator and, if needed, IBAS or the UK Gambling Commission
  • Game outcomes or RNG complaints — these go to the game studio (InOut Games for Penalty Unlimited)
  • Refund or chargeback requests — your bank or card issuer handles those

Press & Media

Journalists, podcasters and content creators are welcome to quote from our reviews with credit. For interviews with our analyst team or original commentary on the UK crash-game market, please email partnerships using the address above with “Press” in the subject line.